Leadership through Experiencing a Resident’s Life

Leadership  |  November 15, 2018

Congratulations to our own Pat McBride, RN, BSN, MSN – our Vice-President of Clinical and Compliance – on her recent graduation from the LeadingAge Leadership Academy as a Leadership Academy Fellow. The Academy is a year-long commitment by leaders from around the nation to improving their skills and elevating the senior-living experience.

Each fellow must complete an impactful project. Pat chose The Empathy Experience: A Leadership Sleepover. Each of our leaders spent a night in one of three care settings: short-term rehabilitation, long-term skilled nursing care or assisted living. Each leader went through the admissions process, lived as a resident would, with several medical diagnoses and experienced what life is like for residents at our Denver-based communities. None of the leaders could come out of character and help out or make any suggestions. Each journaled about their experience. Some documented how they felt in a video diary, Segments from those were edited together and presented at the National LeadingAge Conference at the end of October 2018. This experience was impactful for all by producing a deeper understanding of the resident experience and increasing appreciation for the amazing, compassionate care that team members provide every day.

Watch the video below.

Want to speak with a member of our team to see how CLC can help meet your needs?

See What Our Residents Have to Say

- Georgia Bell, Resident

"I made some good friends after moving to Clermont Park. My family loves it. They have also met a lot of good people here."

Al Binford

- Al Binford, Resident

"Clermont Park is a great place to live. You can participate as much or as little as you want in community activities. You can meet as many people as you like, and they are generally open, so I’ve made a lot of friends in the short time I’ve been here. "